Philips ID9372B/05 XD Sound Cordless Phone - Twin With Answer Machine

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Product Features:

• XHD sound
• Stunning white backlit inverse display
• 15 minute recording time
• Complete DECT-phone package including a base and 2 handsets
• Unique "soft touch" feel

Customer Reviews:

• 
  2007-10-17
  By Nafees, Cambridgeshire, UK
  I bought this high end model thinking that I would be getting a high end product - unfortunately not. After by trust old BT Synergy SMS died I thought I would opt for the top of the line phone. As much as I initially tried to convince myself that spending so much money on this phone set was worth it- I bought down to reality by the complaints of my family. Many months later, here are my thoughts:
  
  1. First things first, it looks very good, for a DECT phone (it doesn't compare to a decent stylish mobile), the phone is larger than it seems in the pic.
  2. The strong curved design of the unit means that pressing the curved keypad buttons is not that easy, you have to press hard to ensure that the number has been entered.
  3.The user interface is decent, and overall the feature set is more than what a typical user would need - however the SMS was not set-up properly on the phone I had - a problem which after numerous calls to Phillips technical support and BT, still hasn't been resolved. The SIM number transfer was relatively painless, and it was fairly easy if a bit slow process to transfer the numbers between the two phones.
  4. Call quality - I tried to convince myself that I was listening to top notch "HD" sound via the phone as advertised, but my unbiased family kept telling me it was poor - and I gradually came to the same conclusion. However I would say the speakerphone is loud and clear (more clear then placing the phone to your ear)
  5. Phillips technical support - they were terrible, when called them about setting up the SMS it seems as if the support people on the other end hadn't even heard of the phone - all they could say was take it back to the retailer.
  6. Finally perhaps the biggest complaint of my family after the sound quality was the battery life. The design of the base unit that each phone charged on means that even a brief brush will knock the phone over (the phone doesn't sit firmly on top). This added to the generally poor battery life meant that quite often the phone would battery charge indicator would almost always display empty or low.
  
  
• 
  2008-04-22
  By Mr. A. G. Watkins, UK
  Have had two setts of these phones and both proved to be less than reliable. The design looks great but isn't that easy to use. The tinkling sound made every time you put the handset back on the charger is very annoying. And the message waiting light isn't very bright or prominent enough.
  
  But the worst part is the reliability. Dropped calls, phones 'rebooting' in mid conversation and most frustrating of all, caller unable to hear me when I could hear them.
  
  In the past I have always found Philips kit to be reliable...I just hope they had a duff batch for their sake.
  
  
• 
  2008-05-16
  By Mr. R. A. Guerin, London
  I replaced my £25 set of 3 cordless phones (that I bought in Robert Dyas 3 years ago) with this set of what I thought was the best I could buy for £100.
  
  But what a waste of money - and unfortunately I havent got the receipt to bring it back - the sound is awfull - soulnds like youre in a tunnell, the functions are not the best - I assumed this phone would be in line with Mobile phone quality - but more like a cheep childs toy!
  
  One good point - Looks good - thats all it has to offer - stay away from it.
  
  
• 
  2008-10-22
  By N. Davies, North Yorkshire, UK
  I bought these expensive phones thinking I was buying top quality and design - but what a mistake. The so-called HD sound quality is a joke - as another reviewer says it sounds as though the other person is talking through a long tunnel. The buttons are too small and the battery life is poor. One packed up altogether just after the warranty expired so in the end cut my losses and bought a much cheaper Panasonic set - which has superb sound quality and battery life. Philips should withdraw this from the market, if they had any sense.