Western Digital My Passport Essential 250GB USB Portable External Hard Drive

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Customer Reviews:

• 
  2008-10-28
  By Mr. P. A. Drew,
  I'll put my hands up straight away and admit I'm no techie. I bought my WD Passport for use as a backup to my PC's internal hard drive. Foolishly, I assumed that the Sync software bundled with it would do this. *** IT DOES NOT ***. In fact, once your files are encrypted it is a nightmare to extract them later. Should you need to format your internal hard drive on your home PC you are pretty much stuffed if you used Sync. WD customer service is not existent - they refer you to DMailer the company that wrote the Sync software.
  
  I'd recommend deleting the Sync software and using the device purely as a hard drive. I can't tell you how much I wish I had done that! It is not clear when you first install Sync that it is not backup software! WD should put a large sticker on the Passport informing customers of this.
  
  I will not be buying any more Western Digital products after this experience.
  
  
• 
  2008-11-04
  By A. Macleod,
  Bought this WD passport to back up all my files from my imac. Works perfectly, plugged it in and within half an hour all my files were backed up and i didn't have to do a thing! Macs with leopard have a program called time machine and this back-ups your files every hour by itself. Trust me Its idiot-proof!
  
  
• 
  2008-11-08
  By Mr. N. Hutchinson, Southampton, England
  Just so easy to use. Plug in, set up and start using. I can take all my photos and music wherever and with the WD sync software, all my work too. No annoying plug in leads. Great buy.
  
  
• 
  2008-11-12
  By D. R. Davies, London
  It plugged in - but that was it. Little blue light and a clicking noise. No docs with unit. No help from manufacturer. Am returning to Amazon with a view to purchasing product from another manufacturer - can anyone suggest a reliable back up drive?
  
  
• 
  2008-11-15
  By Tylernator, East Sussex, UK
  The best of a variety of external HDD's I've used. I store VMware images on mine, and my virtual machines run great even though they're on a USB drive. With the compact size, and the fact that it is cool and quiet I highly recommend.